Privacy Policy
Introduction
At Elva (“Elva”, “we”, “our” or “us”), we are committed to protecting your privacy and handling personal information with care, discretion and transparency. This Privacy Policy outlines how we collect, use, disclose and safeguard your information when you visit our website or interact with our studio. By accessing this website, you acknowledge and accept the practices described within this policy.
1. Information We Collect
We may collect and process personal information that you voluntarily provide to us when submitting an enquiry, corresponding with our studio or interacting with our website. This information may include your name, email address, phone number, address and project-related details. We may also automatically collect certain technical information including your IP address, browser type and version, operating system, device information, time zone settings and browsing activity. In addition, we may collect information relating to how visitors use and engage with our website, including pages viewed, time spent on the website and navigation behaviour. Where applicable, we may also collect marketing and communication preferences relating to your interaction with Elva and your preferences for receiving updates or promotional communications.
2. How We Use Your Information
We use the information collected to respond to enquiries, provide information relating to our projects and services, communicate with you regarding collaborations or opportunities and improve the functionality and performance of our website. Information may also be used for internal business purposes including analytics, administration, security, system maintenance and improving user experience. Where permitted by law, we may use your information to provide studio updates, editorial content, announcements or marketing communications relevant to Elva.
3. Disclosure of Information
We may disclose your information to trusted third-party providers who assist in the operation of our website, business and services, including technology providers, consultants, analytics services and professional advisers. We may also disclose personal information where required by law or where necessary to protect our legal rights, business interests, property or safety. Elva does not sell, rent or trade personal information to third parties.
4. Security of Information
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure. While we strive to use commercially acceptable means to safeguard your information, no method of electronic transmission or storage can be guaranteed as entirely secure and we cannot guarantee absolute security.
5. Your Rights
Subject to applicable privacy laws, you may request access to personal information we hold about you and request corrections to inaccurate or incomplete information. You may also request the deletion or restriction of your personal information where applicable, or opt out of receiving marketing communications from us at any time. Requests relating to privacy or personal information may be directed to us using the contact details provided below.
6. Cookies & Tracking Technologies
Our website may use cookies, analytics tools and similar technologies to enhance website functionality, analyse website traffic and improve user experience. You may choose to disable cookies through your browser settings, however some areas of the website may not function as intended.
7. Third-Party Links
This website may contain links to external websites or third-party platforms for convenience or reference purposes. Elva is not responsible for the privacy practices, policies or content of external websites and encourages users to review the relevant policies of those platforms separately.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, services or legal obligations. Any updates will be published on this page and will take effect immediately upon publication.
Contact
For any privacy-related enquiries or requests, please contact: hello@byelva.com.au
Website Disclaimer
The content, imagery, renders, specifications and materials presented on this website are provided for general informational and illustrative purposes only. While every effort is made to ensure the accuracy and currency of information contained on this website, Elva makes no representation or warranty regarding the completeness, reliability or accuracy of any content.
All project imagery, renders, concepts, design details, finishes and specifications are indicative only and may be subject to change without notice. Nothing contained on this website constitutes legal, financial, construction, architectural or professional advice, and users should seek independent advice relevant to their individual circumstances before relying on any information provided. Unless otherwise stated, all content featured on this website, including text, branding, graphics, layouts, imagery and creative material, is owned by Elva and protected by applicable intellectual property laws. No material from this website may be reproduced, distributed, modified or used without prior written consent.
To the maximum extent permitted by law, Elva excludes liability for any direct, indirect or consequential loss, damage or expense arising from the use of this website, reliance on information contained on this website or interruption to website access or functionality.